Accounts Receivable Collections -Senior Process Associate - German
Genpact
Bucuresti, Romania
‎în urmă cu 7 ore

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

We are inviting applications for the role of Accounts Receivable Collections -Senior Process Associate - German!

General responsibilities

Booking of Incoming Payments :

  • Bank statements, Remittance advices
  • Processing the credit notes :
  • Cashing in the amounts and allocating them to the invoices receive
  • Investigating and identifying details for the amounts received
  • Refund the CN based on the credit policy rule and customer sign off
  • Coordinating query resolution / dispute management :
  • Telephonic and written communication with the customers
  • Telephonic and written communication with the rest of the departments
  • Provide to AR team manager or customer several reports on the AR activity based on the request
  • Attend weekly cash calls with process owners where is applicable
  • Coordinating query resolution / dispute management :
  • Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition
  • Deliver the required data for audit purposes
  • Ensure critical metrics are met and service is delivered to end users as expected
  • Ensure timely contacts with clients via email / phone / fax for collection purposes
  • Follow up on accounts and on disputed items
  • Find opportunities for continuous process improvement and innovative solutions and communicate these to the AR Team Leader
  • Issuing, checking and sending dunning letters / Collection letters
  • Maintaining customer master data (new customer set up / changes, etc)
  • Making the accounting process controls established through the internal policies (SOX)
  • Perform customer account reconciliation / bank reconciliation
  • Provide copies of invoices / credit notes to the customer when requested
  • Provide required monthly reports
  • Provide support to AR Team Leader and Regional AR Analyst for credit control activities as the need arises
  • Putting in place a control system in order to proactively prevent errors from happening
  • Reporting periodical / on the spot regarding the activity process indicators
  • Raise any disputes in max 24 hours since they reach to the inbox (personal or shared)
  • SOP creation and updating
  • Support ad hoc requests from Business group and local units.
  • Qualifications we seek in you!

    Minimum qualifications

  • Accounting knowledge basic level (would be a plus);
  • SAP knowledge (represents an advantage);
  • Preferred qualifications

    University student / graduate (Economic studies - may be an advantage)

    What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
  • Raportați această lucrare
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplică
    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.
    Continuă
    Formular