Junior Quality Manager - Greek speakers
AUTO1 Group
Bucuresti, Romania
6 zile în urmă

Descrierea locului de muncă

Being part of our Operations team, you will work with focus on these topics :

  • Talk by phone and e-mail with the network of car partners, advise them for submission a claim;
  • Ensures that it meets the business objectives and procedures of the company in communication and solving the cases of car partners;
  • Ensure that car partners are kept constantly informed of the status of their complaints;
  • Checks the complaints received and ensures that the damages were not specified in the data sheet;
  • It is ensured that the evidence received as a result of the complaints is in accordance with the company's objectives.
  • Your Profile

  • Native or Advance Greek speaker
  • At least two years of work experience in customer support / BPO
  • Automotive knowledge will be a plus
  • Ability to resolve conflicts and set appropriate expectations with customers
  • Ability to determine customer needs and provide appropriate solutions
  • Proficient in MS Office
  • Fluent in English (spoken and written).
  • Driving license
  • Informații suplimentare

    What you will get :

  • Real impact - Your work will enable our business success and disrupt the car industry
  • A nice office in Pipera, Bucharest
  • Benefits package Attractive salary
  • Success story - Your friends and family will be able to google your employer with billion dollar startup club
  • Raportați această lucrare

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