The Procurement Technical Analyst will interact with the associates, BU field and the internal and external development teams to gather, analyse, and document business requirements.
The Procurement Technical Analyst will participate in the development of project plans and implementation of new programs and products.
Must demonstrate awareness, understanding, and support of strategic program goals and priorities. Responsible for improving overall team effectiveness by identifying, recommending, and driving new programs, processes, and tools.
Gains commitment, alignment and engagement in team strategy.
Ensures timely, successful completion of projects by effectively managing relationships with BU teams, BU regions, telecommunications, IT, project management, Financial and other functional area senior leaders.
Responsible for the identification, development, implementation, governance, and monitoring of all processes, procedures, tools, and metrics, as well as making recommendations for improvements.
Provides the framework and strategy for a quality client experience. Monitors key metrics and sponsors projects to address improving one or more key metrics.
Also the Procurement Technical Analyst can act as Procurement Systems Administrator, as needed by volumes and activities.
Acts as a leader in the management of the procure to pay tool in EMEA, North America and APAC, managing communications with end users, Business Units, vendors and internal stakeholders.
Ability to identify defects in processes, procedures, and tools and gather the necessary data to analyze in order to determine the ultimate root cause(s).
Ability to design solutions that will improve or correct defects in processes, procedures, and tools. This can include the utilization of various analytical tools to streamline / redesign a process or procedure, or documenting business requirements to reduce manual tasks.
Collaborate with IT, and BU associates, as well as others stakeholders to review multi-departmental current state processes, procedures, or tools and as a team develop innovative strategies to implement for multi-departmental future state improvements and new solutions.
Ensure that all new products and features are rolled out with comprehensive, automated end-to-end solutions.
Maintains a strong knowledge and high level awareness of industry standards and best practices, applicable to procurement processes, procedures, and tools.
Understands business needs and participates as a Procurement Systems decision maker and / or Project Lead in the implementation of new or revised ADP products, programs and / procedures.
During the process, ensures alignment with the needs of the key stakeholders.
Collaborates with Procurement leadership and other key BU stakeholders to ensure Procurement System program(s) align to strategic initiatives to improve the client experience.
Proactively communicates strategy, direction and results with internal and BU leadership.
Designs the methodology for reporting the progress of initiatives. Analyzes success criteria and monitors progress as dictated by project(s) scope.
Identify critical issues and removes obstacles to ensure successful project(s) completion. Function as the decision maker on issue prioritization and resolution.
Responsible for ensuring the program remains within budget and reports deviations to the appropriate BPI Team Lead.
Responsible for the identification, development, implementation, governance, and monitoring of all processes, procedures, tools, and metrics that impact the Procurement Systems teams as well as making recommendations for improvements.
Provides the framework and strategy for a quality client experience. Monitors key metrics and sponsors efforts and / or projects to address improving one or more key metrics and optimizing the associate experience and talent development.
Responsible for developing business cases, recommending programs for prioritization based on strategic alignment and securing funding.
Identifies and recommends procurement tools, initiatives and organizational structures to meet changing demands.
Provide support to internal business associates using ADP's 'Procure to Pay' (Ariba P2P) System.
Provide support to internal business associates using ADP's Travel Systems (Amex and Concur).
Interact with ADP's vendors on problems relating to Procurement Systems.
Track progress of problem resolution, and where applicable, follow up with the US Procurement Systems team and provide updates to the User(s).
Create and run recurring and ad-hoc reports in Procurement Systems on usage, and also on ADP spend with vendors.
Assist the Country Procurement Managers with projects and ad hoc requests relating to Procurement Systems and also new vendors.
Escalate concerns or difficulties to the US Procurement Systems Director on a timely basis.
Skills & Knowledge :
3-5 years of experience and / or exposure to multiple field disciplines required
Business and client perspective and understanding
Broad business and client perspective understanding
Experience in tracking multiple project schedules preferred
Experience in working with automation tools and techniques
Procurement Systems knowledge at a technical level, ideally Ariba (Oracle or SAP also useful)
Experience in supporting system users query and reporting analysis
Working with people in different countries
Good spoken and written English (French / Italian / German language preferred)
Clear communicator, both verbal and written
Excellent problem solving abilities
Well organized, helpful, with a 'can do' attitude
Experience with Microsoft Word and Excel
Able to identify areas to improve the user experience
Strong organizational skills and the ability to multitask
Can operate and work independently as well as being able to work within a team
Able to work within an international and high pressure environment.
Understanding of business and technical process interrelationships is essential
Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Able to deal with incomplete requirements and still achieve desired end goal
Project and solution orientated way of working, clearly understanding project scope
Change Management leadership