Chapter Lead - Feature | Wholesale Banking - Payments
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Discover ING Bank

ING is a frontrunner in the transformation of banking and acompany that puts technology at its heart.

At ING, we believe all sustainable progress is driven by peoplewith the imagination and determination to improve their future and the futuresof those around them.

We empower people and organisations to realise their own visionfor a better future. Join us! Together we can build the next generation ofdigital banking!


As Chapter Lead on System Analysis you will drive better,faster and simpler solutions and technology direction.

Working in an Agile team to deliver real business value by writingepics, stories, provide peer reviews on deliverables and help develop automatedtest cases to keep your Agile team moving forward.

As leading analyst, your mission will be to conceptualize abusiness or technical solution, leveraging colleagues and partners.

You have mastered at least one methodology in-depth and have anadvanced knowledge of either one or more business domains.

Your Day-to-Day

  • Hiring and developing a great system analysis chapter;
  • Monitor and control the planning of activities and priorities ofthe chapter, including the dependencies between squads, chapters and otherinternal / external suppliers;
  • Technical SPOC for internal and external parties involved in theproject;
  • Lead the definition, alignment, and documentation of SolutionDesign within a Capability domain, across all IT systems;
  • Oversees the whole picture and defines user stories that fit intothe application chain (E2E) and in the total business process execution.

    Assess the current state of the business and IT landscape toidentify gaps, transition and integration requirements, recommend improvementsand define the acceptance criteria.

    Elaborate features and transform them into stories for theimplementation backlog in order to enable the team to implement solutions thatwill meet the needs and definition of done of the product owner andstakeholders.

    Manage multiple, complex projects. Facilitate the full projectmanagement life cycle. Mentor team members on aspects of project management.

    Elaborate detail-oriented documentation for new and complexprocesses. Responsible for quality and validity of documentation.

  • Train the chapter in order to respect process and tools selected,in order to extract and document business requirements;
  • Help the squad to define the optimal operating model duringproject and in run period;
  • Manage process improvement. Provide framework for needed processesand own process improvement through successful implementation.

  • Support for Senior management in identifying opportunities toimprove business through IT applications;
  • Identify new functionality and / or hardware requirements. Createstest plans. Responsible for review and validation of functionality;
  • Report to management on productivity, quality, operations,and system performance.

    What you bring to the chapter

  • Experience in a similar role : 2 years minimum;
  • Strong analytical skills, ability to discover requirementsunderlying feature requests, recommend alternative technical and businessapproaches;
  • Ability to combine market knowledge in order to formulate theright approach and follow progressions in own technical discipline.

  • Methods and concepts of design, analysis, programming and testingtools & techniques;
  • Understanding of architecture and design across all systems

    Experience with detailed and complex epics and user stories

  • Experience with Agile methodologies;
  • We need your entrepreneurial mind-set and communication skills;
  • Experience leading chapters or teams developing highly concurrentand reliable distributed systems is a plus;
  • Financial or Payment processing background is a plus;
  • Database & operating systems knowledge SQL or no-SQL

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