Who we are :
Steelcase was founded as an office furniture maker, and we've evolved into the global leader in workplace solutions. We apply our insights to the intersection of space, technology, and furniture, helping individuals and teams in leading companies around the world to have a better day at work.
We pursue innovation, strive for sustainability and develop insights in every part of our business.
What you will be doing :
Provide technical product information to Steelcase sales, dealer sales, dealer design, A&D firms and other requesters, including end users of Steelcase products
Provide information focused on product attributes and functions prior to order
Provide feedback to marketing groups on common questions, suggests improvements to specification guides, marketing brochures, trainings etc
Drive process efficiencies and effectiveness using Lean, Think and project management techniques, and may lead improvement projects
Meet regularly with other product-related expert teams to ensure the product knowledge effectively represents products, brands and crossover applications and disseminates learning’s to team member
May provide consulting to other departments
Who you are / Qualifications :
Strong customer orientation skills
Ability to read blueprints, design layouts, renderings, engineering drawings and other technical documents and apply design concepts to customer solutions and recommendations
Excellent written and verbal communication skills
Thorough understanding of Lean, Think and project management processes
Ability to determine measures of success and advise the team on strategies to meet performance goals and improve effectiveness and efficiency
Demonstrate sound decision-making with the ability to manage multiple priorities and deal interaction with all levels of management
Excellent planning, organizing and prioritizing skills
Ability to mentor and provide constructive feedback as well as coaching others for success
Language skills : English AND German or French
We are proud to have a diverse and inclusive workforce, and we're always looking to get better. We value applicants who are comfortable interacting with people different than themselves.
Women, people of any race or national origin, lesbian, gay, bisexual, and transgender people, veterans, working mothers and fathers, and everyone else are all invited to apply.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.