Modern Workplace Engineer
Edenred
Romania , Bucharest
5 zile în urmă

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting over 50 million users and 2 million partner merchants in 46 countries via roughly 900,000 corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives(such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).

True to the Group’s purpose, Enrich connections. For good. , these solutions enhance users’ well-being and purchasing power.

They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2021, thanks to its global technology assets, the Group managed close to €30 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices : CACNext 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe.

The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's new Digital hub for strategic IT projects.

Context / ROLE

The candidate will be part of a global Workplace team located in Europe / Mexico and Singapore asexpert within the Modern workplace ecosystem and participates in solution planning, design, proactive, , customer-focused support and deployment of Modern Workplace technologies.

We value performance, simplicity, and scalability in our designs and day to day operations. In addition to this, you will help us support, scale, and optimize our production services, and be responsible for the implementation, design, and architecture of our next generation modern workplace environment

Position SCOPE & Key Responsibilities

Reporting to Global Workplace Manager and Workplace Global Technical Leader, the Modern Workplace Engineer will be responsible for :

Creation of Design and execution of build, test and transition to operations of integrated digital workplace solutions to support a global population of 12k laptops & desktops across 40+ countries and 100+ meeting rooms and Ricoh global office printing solutions.

Collaboration with product managers / local Business Unit Director to implement their vision, aligned with product roadmaps and strategic goals.

Interaction with vendors to present our needs and expectations, secure relevant solutions to be tested and deployed and integrate our needs regarding security scopes.

Resolution of digital workplace related incidents and service outages / degradations not resolved by L1 and L2.

Act as the tier 3 technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers and update knowledge database

Creation and maintenance of procedures and technical documentation (designs, security and compliance assessments, proof-of-concept studies, deployment guides, training materials & operational guides and procedures).

Engineering and development of custom solutions with various tooling such as PowerShell and scripting.

Working with Global team to execute small, medium, and large-scale global implementations.

Operate Operating System deployment strategy using SCCM and Intune AutoPilot to implement both Imageless solution as well as hardware independent custom images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices.

Work with Microsoft Intune / Autopilot environment including device enrolment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security etc

Manage endpoint profiles throughout the enterprise from design to deployment and steady state.

Enhance forward-looking standards and solutions using MECM and Intune to simplify deployment of windows, security, and third-party updates in timely manner to all devices globally including on-prem, cloud-based as well as remote internet-based

Required skills & profile

Experience

4+ or more years’ experience working with the Intune, SCCM, Autopilot

Handled enterprise mobile device management platforms (Intune)

Application lifecycle management using Intune and SCCM (Packaging, Distribution Deployment, Reporting, Retire)

Experience with traditional Windows build creation and OS deployment processes.

Experience managing small projects and leading initiatives with minimal direction throughout the project lifecycle.

Expert-level automation experience using PowerShell.

Build application Package for Intune deployment

Intune Device management & OS hardening / device policies

Experience working on Microsoft Office 365 suite product and solutions

Active Directory & Azure Active Directory

Design and deployment of solutions with Microsoft SCCM and Intune.

Fluent spoken and written English

Technical Knowledge / Certifications :

2.Microsoft Intune

3.Microsoft Autopilot

Joining us means :

Taking part in an ambitious corporate project

Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day

Living our values every day : passions for customers, respect, imagination, simplicity, entrepreneurial spirit.

Because :

You will greatly contribute to build the project that will improve the customers’ experience on an international level

You will get exposure to various global cultures and teams

You will be working with the newest technologies to build a new platform from scratch

We offer you a very pleasant working environment, in the heart of Bucharest

We also have for you : meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.

And we do not stop here!

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