QA Engineer
8x8, Inc
Cluj-Napoca, Romania
6 zile în urmă

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. NYSE : EGHT is to transform the future of business communications.

The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.

For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.8x8 International SRL, located in Cluj-Napoca, Romania, is looking to hire talented Quality Assurance Engineers to join our growing technology team.

This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development.

The Virtual Contact Center solution enables organizations to easily and cost-efficiently manage multiple, geographically dispersed agents.

This powerful, easy-to-use, cloud-based solution improves customer interactions and agent productivity.The web application that we created is a simple and efficient solution offering not only world-class contact center capabilities, but also workforce optimization and unified communications.

You will be part of a large, highly qualified and experienced team, working in an Agile environment.

Responsibilities :

  • Design and implement manual test cases for new features based on User stories' acceptance criteria
  • Maintain existing test cases and keep them up to date (steps, flags, level, etc.)
  • Execute test cases across the functional areas of the application
  • Perform extensive functionality, integration, regression, interoperability and end-to-end system testing independently or with the team
  • Troubleshoot, analyze and isolate defects and report them to an issue and project tracking software
  • Collaborate with geo dispersed global engineering teams
  • Acts as liaison between development and business teams provide visibility and clarity into business requirements to the development teams, and provide design and architecture insights to the business teams
  • Investigate, reproduce and characterize defects and test failures resulted from customer feedback
  • Requirements :

  • Good knowledge of Quality Assurance terms, standards, strategies and procedures
  • Experience in refining functional requirements together with the Product Owner and the team
  • Good test design, test execution, test reporting skills
  • Familiar with various design and architectural patterns in testing
  • Good understanding of CI / CD (Jenkins)Experience with computer networking concepts and protocols
  • Outstanding communication skills (English)
  • Nice to have :

  • Working knowledge of VoIP (SIP, RTP), Wireshark (or other similar tools)
  • Experience working in a Contact Center environment
  • Testing Certifications (CAST, ISTQB or similar)BS / MS degree in Computer Science, Engineering or a related subject
  • Working at 8x8

  • Industry leading, award winning technology and recognized on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun check out our Instagram posts in the UK, Romania and the US, the smiles are real
  • Deep passion for doing the best for our customers,
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