Software Engineer - SalesForce - Cluj Napoca or Remote Romania
Sage Intacct
Cluj-Napoca, Romania
4 zile în urmă

Job Description

Job Responsibilities :

  • Deliver, maintain and implement high-quality technical solutions including configuration and / or maintenance of both on-premise and cloud-based systems.
  • Maintain infrastructure through established processes Identify opportunities for improvement for customers’ and colleagues’ benefit
  • Participate in all phases of the project lifecycle independently or as part of a team
  • Define and document technical requirements for the department’s infrastructure and supporting components, logical processes and operating systems, interfaces with other services, internal and external checks and controls, and outputs.
  • Produce and maintain relevant documentation to describe the logical and physical configuration, standards, testing and changes where applicable.
  • Continuously strive to make improvements to the existing applications and / or systems, services and processes.
  • Seek out and act upon feedback.
  • Assist with activities to educate others (within and outside of IT) regarding the impacts of planned deliveries and / or in the use of relevant tools
  • Keep up to date with relevant technology areas.
  • Participate in the investigation and resolution of incidents, problems and major incidents to a satisfactory outcome ensuring root cause is identified and solutions defined / implemented with changes to prevent re-occurrence.
  • Responsibility for fault resolution, regular configuration changes as required to support service, and management of a service desk ticket queue in line with agreed SLAs.
  • Job Requirements :

  • Ability to interpret and / or gather user requirements and translate these into technical specifications and solutions.
  • Excellent logical thinking with good problem-solving skills.
  • Good knowledge of, and experience in, the principles of system design, implementation and support.
  • Proficient in one or more areas of their domain.
  • Good troubleshooting and problem-solving skills.
  • Good understanding of business processes.
  • Be an active and enthusiastic team player.
  • Share responsibility for planning and delivering team activities
  • Be willing to adapt to significant changes in either technology or the environment
  • Be interested in self-development including the maintenance of personal technical competence in all relevant areas
  • Effective communicator and influencer with good relationship management skills
  • Essentials

  • Relevant knowledge and experience with appropriate technologies in the area of responsibility.
  • Experience with multi-tiered system architecture.
  • Experience in hardware and supporting infrastructure components, both on-premise and cloud-based
  • Exposure to and knowledge of ITIL best practices.
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