Sr. Travel Counsellor with German
WNS Global Services
București, ro
6 zile în urmă

Job Description

Provide Information about status of Baggage

  • baggage not yet found
  • baggage was found and is advised
  • baggage is found but not yet in delivery
  • baggage is found and will be delivered
  • check if unclaimed luggage matches lost report
  • Provide general information about delays

  • liability rules for baggage
  • information on possible replacements
  • information on needed documents and necessary contacts
  • Provide information for subsequent damage reports

  • inform the customers about all relevant needs on subsequent damage reports
  • information on needed documents
  • Information on existing damage- or loss-reports

  • review of completeness of documents for further research
  • information about the actual status of the loss- or damage report
  • information about the responsible customer relations office
  • Provide Information about Lost items onboard and at airport

  • advice about correct contact
  • advise about status of lost items onboard
  • Raportați această lucrare

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.