service catalog (advanced)
P R O J E C T
Global leader in partnering with companies to transform and manage their business by
harnessing the power of technology. The Group is guided everyday by its purpose of unleashing
human energy through technology for an inclusive and sustainable future. It is a responsible and
diverse organization. With its strong 55-year heritage and deep industry expertise, it is trusted by
its clients to address the entire breadth of their business needs, from strategy and design to
operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity,
software, digital engineering and platforms.
R E Q U I R E M E N T S
Currently we are looking for a ServiceNow Architect who will join our team to design &
implement solutions, build development roadmaps and enhance service offerings for our
Customers. If you would like to work in the agile way, develop your skills in various projects and
have an opportunity to obtain certifications (not only form ServiceNow area, but e.g. Cloud as
well) that’s the right role!
you will be :
Defining and ensuring a comprehensive and coherent view across Business, Information,
Systems and Technology
Going beyond designing IT systems to deliver business change while securing sustainability
Provide top level business and technology architecture consultancy services to our clients
Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority
Provide input to bids and assist in presenting proposals to potential clients
Lead or support creation of innovative digital offers as complete enterprise solutions
Support implementation programs for complex enterprise scale solutions
Provide input to and / or create specialist points of view for the market and where appropriate present at industry events
Work with : Customer Managers, Architects, Subject Matter Experts, Solution Designers and senior level representatives on client side
Experience in ServiceNow implementations, acting as an Architect
Experience in designing architecture for core ITSM and at least 2 additional ServiceNow modules / features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration)
Excellent at communicating technical problems and solutions to both technical and non-technical audiences
Able to present business cases, strategies, solutions, make recommendations, gather team consensus to solve problems and prepare prototypes for proposed solutions
Able to define technical solutions aligned with client’s business problems at an architectural and design level of detail
Able to effectively undertake challenges and have experience in leading a project and teams in a complex environment
It’s not essential, but we appreciate if you also have :
Understanding of the key technologies relevant to the ServiceNow integration solutions including : SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON
understanding of Micro-services architecture and enterprise integration concepts
Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.), experience with ITSM tool migration and upgrade projects
Experience with common Automation and Orchestration Technologies in ServiceNow
ServiceNow Certifications nice to have : Certified ServiceNow System Administrator and CIS in at least one module. Alternatively, candidates should be capable of passing the certification exams during the trial period.
What your development path towards Enterprise Architecture can look like?
Architects and consulting roles in the projects,
Design and implementation, hands-on experience
Technical specialization / External certifications
Build the strong competency centers
Excellent quality of delivery
Build the portfolio of successful projects, references and credentials
Leading the technical streams in the projects,
Creation of the reference architectures (design authority)
Creation and maintaining the repository of standard architecture documents / blueprints
Increasing the footprint of Architects in the global investment projects
Increasing of portfolio awareness across Clients
Creating the strategies of growth of capabilities
Internal and global portfolio development
Key roles in the global R&D programs
What We Offer :
An industry-leading career with the ability to accelerate and access innovative projects and entrepreneurial colleagues.
A team atmosphere where horizon-expanding challenges are matched with many training and professional opportunities.
Here, we don’t just have a passion for the potential within technology; we live and breathe it. It’s a passion that we all share too.
So, if you want to work in an organization that celebrates ambition and creativity, and rewards hard work with a flexible benefits package that can be tailored to your life stage, then you’ll be a natural fit here.
The inclusive spirit extends to ensuring every member of our organization finds the ideal work / life balance. Whether that means part-time work, flexible hours or a condensed week, we will find the right working approach if you are the right person for the job.
Empowering our people to discover what they are truly capable of, we will give you all the support you need to shape the future and bring your ideas to life.
Work in an international environment.
Access to private medical care
Remote Work / B2B contract