Quality Analyst with English
Accenture
Bucharest, Romania
4 zile în urmă

Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work

Qualifications

Skills that make your work successful :

Roles & Responsibilities

Review and evaluate the training programs for the team to ensure 100% procedure and standard understanding for all team members.

Have calibration calls with the client POCs to align on the standard knowledge and risk appetite and escalation standard.

Create training material and impart process related training. Maintain and upgrade the product quality standards. Conduct audit, identify and analyze errors.

Perform root cause analysis and work out and implement corrective actions for the non-conformance product and provide coach to the relevant analysts.

Work out on quality control plan and report the Operation Management team for implementation. Monitor the effectiveness of the action implemented and suggest on adjustment.

Identify and suggest process improvements for products as an SME (subject matter expert) Identify and drive continuous improvement and drive execution by closely working with relevant stakeholders.

Client, Operation, Business Transformation)

Qualifications for Quality Checker and Trainer

Bachelor’s degree / University degree / equivalent degree

With fundamental knowledge about AML and Sanctions regulations, risks and typologies etc.

Strong analytical skills and communication skills

Consistently demonstrates clear and concise written and verbal communication

Attention to detail and intermediate problem-solving skills

CAMS certification is a plus

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