IT Support
Genpact
Bucuresti, Romania
15 zile în urmă

Bucharest, Romania

With a startup spirit and 80,000 curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.

Come, transform with us.

Inviting applications for the role of IT Support Process Associate

We are looking for someone with a good level of Spanish and a passion for finding a solution for customers’ tech problems.

Being the single point of contact for IT matter for your client

Providing support for user requests around hardware, software, network and service issues

Transformation Happens Here

Coordinating incident resolution with Level 2 and Level 3 staff

Logging and keeping record of user queries

At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.

And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.

Attractive salary

Stable job offer - employment contract

Work in the multicultural environment

Various trainings (initiating, soft skills)

Possibility of development

Benefits (Meal Tickets, Medical Services, Insurance, Partner discounts, Additional annual leave days)

Very good knowledge of Spanish, min. B2

Good English level

University graduate preferred

Personal culture and ability to deal with the client properly

High motivation and willingness to learn

Previous experience in a multinational company

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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