ROLE POSITIONING AND OBJECTIVES
This role is part of GBS Finance.
The role is responsible for providing support to Order to Cash team by effective and timely delivery of daily tasks that include order release and collection activities, issues investigation and resolution.
He / she will work in a team of specialists, in order to ensure a positive relationship with the clients. The ideal candidate will be able to work comfortably with numbers and has attention to details.
Reports to : Order To Cash Tean Leader
Reporting Level : Order To Cash Tean Leader
Geographic Scope : Bucharest
WHAT YOU WILL BE ACCOUNTABLE FOR
Effective and timely delivery of Order to Cash processes according to the agreed deadlines and in line with audit recommendations;
Provide support for Subject Matter Experts and Team Leader for Order to Cash specific activities;
Maintain a close relationship with the EM / Customers
Ensure all controls are in place as per the agreed SLA’s and internal procedures;
Assist in the identification of continuous improvements to the GBS Order to Cash processes;
Assist in training new colleagues in order to reduce process mistakes and improve accuracy and efficiency;
Responding to EM queries in a timely and accurate way;
Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan.
CAN THIS BE YOUR FUTURE ROLE?
Do you want to develop your career in a multinational company?
Have you ever worked in the customer service / finance field before?
Are you familiar with finance language?
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
Attention to details and problem-solving attitude;
Ability to communicate in a professional manner at all levels and apply high professional standards;
Positive thinking and ability to easily work with others;
Experience in working with SAP for financial processes and systems would be an advantage;
Good Microsoft Outlook (email), Word and Excel skills;
Strong analytical and numerical skills;
Good knowledge of Russian and English language (spoken and written);
Customer oriented skills and great teammate attitude;
WE ARE BAT At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at BAT.
Global Top Employer with 53,000 BAT people across more than 180 markets
Brands sold in over 200 markets, made in 44 factories in 42 countries
Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
Diversity leader in the Financial Times and International Women’s Day Best Practice winner
Seal Award winner one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
Come bring your difference! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.