Educational Program Specialist
The KPI Institute
Sibiu, Centru
5 zile în urmă
source : Jooble

Your main responsibilities include :

  • Managing the activities before, during and after training courses;
  • Handling communication with course participants and trainers throughout the learning experience (before, during and after the course);
  • Managing the evaluation and feedback of training courses - centralizes and analysis of feedbacks and testimonials received from course participants;
  • Completes the monitoring documents of training courses and any additional materials related to them, such as : attendance roster, feedback form, certificates;
  • Creates accounts for course participants and provides them access to company’s platforms;
  • Centralizes and evaluates the activities completed by course participants, provides feedback and records them in the database.
  • We expect you to :

  • Hold a university degree in Business Administration, Journalism, Communication, English;
  • Have previous experience with Customer Service (preferably, not mandatory)
  • Communication skills;
  • Client-driven;
  • Be able to work independently, but also as part of a team;
  • Set priorities wisely, multitask, and dynamically solve complex problems;
  • Has skills in operating Microsoft Excel, Word;
  • Are energetic, entrepreneurial, hardworking and persistent;
  • Have a creative thinking who thrives for continuous challenges and personal growth;
  • Excel in written and verbal English.
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