Service Engineer
Timisoara, Timis, Romania
4 zile în urmă

Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Reporting to the Service Manager Robotics, you will be responsible for providing routine maintenance and on-site or remote technical support.

The position involves travelling, mainly in Romania, as you will be providing hands-on assistance at customer sites. This position is located in Timisoara, Romania.

Your responsibilities

  • Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
  • Contributes to customer satisfaction by executing Service work according
  • to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them
  • internally.
  • Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
  • Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
  • Troubleshoots simple equipment failure and makes recommendations to
  • avoid repeating the problem in the future.
  • Provides recommendations to management to improve operations and customer service.
  • Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
  • Your background

  • At least 5 years of experience in Robotics Service / Commissioning working as Service Commissioning Engineer with Robotics and Automation business
  • Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing relevant products.
  • Knowledge of Robot Studio will be considered as an advantage.
  • Ability to travel to domestic and / or international sites.
  • Good English language. Native Romanian is a must.
  • Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills.
  • Raportați această lucrare

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Email-ul meu
    Făcând clic pe "Continuă", acord nevoo consimțământ de a procesa datele mele și de a-mi trimite alerte prin e-mail, așa cum este detaliat în policyApplicația de confidențialitate a lui neuvoo. Pot să-mi retrag consimțământul sau să mă dezabonez în orice moment.