Accounts Receivable – Management Trainee - German
Genpact
Bucuresti, Romania
1 zi în urmă

Responsibilities

  • Responsible for End to End contractual (SLA’s, critical metrics) & internal metrics.
  • Ensure smooth & surprise free operations and service delivery.
  • Build a detailed succession plan for all Key / Critical roles.
  • Drive employee engagement, agent growth, retention with low attrition; timely detailed one on ones, updated time keeping system (My time), Compliance.
  • Accurate & timely MSS Alignments, Cost Code, Band mix & Aspect / SRT updating process.
  • Confirmed skills and proficiencies in assessment, problem solving, practices / policy administration / interpretation
  • Flexibility to quickly shift priorities, multi-task and prioritize requirements in fast paced environment and lead all to completion
  • Provide Insights on DevOps data, track & report any observations, bugs, Etc.
  • Shown work with minimum supervision to take initiative and follow-up on assigned projects, balanced by good collaboration skills.
  • Act as an intermediary between reviewers, Genpact & Client management
  • Lead daily employee related issues by providing appropriate resolution
  • Coach, Mentor and Motivate team with excellent people engagement
  • Is needed to have Social Media accounts.
  • Qualifications

    Minimum qualifications

  • Accounting knowledge intermediate level;
  • Similar Order to Cash work experience
  • Work experience with SAP system (Advantage)
  • Organized personality with attention to details and customer orientation;
  • Accurate, logical problem solver;
  • Ability to handle client on a one-on-one basis, via e-mails and calls;
  • Upbeat, proactive with the ability to work both independently and as part of a team;
  • Communicative and ability to learn;
  • Encouraged qualifications

  • Excellent Analytical and Communication (Verbal and written) skills
  • Ambitious (Intrinsic) and execution oriented
  • Good social skills to work effectively with people.
  • Should have excellent team handling, management skills
  • Multi tasking and flexible to deliver beyond expectations
  • Teamwork and should have an approach across 360 degree (DRs / Peers / Superiors) management experience
  • Proven skills in problem solving, practices / policy administration / interpretation
  • Customer partner Management exposure with good presentation skills is a must
  • Ability to handle pressure - Timelines and Customer Demands
  • Leads by example with high on Values, Ethics and Integrity
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
  • Kindly please see our Privacy Notice for Employment Candidates : http : / / www.genpact.com / about-us / privacy-notice-for-employment-candidates

    As an Equal Opportunity Employer we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process.

    It is the candidate’s absolute discretion if he / she chooses to upload a CV with or without a photograph enclosed.

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