Job Summary :
Provide network design, implementation, and operational support for Avantor / VWR Global Network infrastructure. Drive high levels of quality into the network as a reliable foundation for business application infrastructure.
Act as internal consultant and assist with implementation of network design standards on various WAN, LAN, Security and Data Center Projects.
Make recommendations for compliance and control processes for SOX, PCI, ITIL / Cobit. Contribute to Disaster Recovery & Business Continuity Planning.
MAJOR JOB DUTIES AND RESPONSIBILITIES :
Understand VWR’s business model and how Infrastructure & Operations Support directly influences our capabilities to conduct daily business operations.
Collaborate with Network Support Team and Contact Center Support Team colleagues on best practice solutions
Collaborate with all other Infrastructure & Operations Support Teams to ensure high systems availability, capacity and expected levels of performance.
Practice consistent Change Management, Incident Management and Technology Management and in a professional and effective manner.
Utilize standard toolsets such as Remedy, Solarwinds, OpNet and others to track, monitor, repair, and improve network services.
Create high quality network documentation and drawings and practice disciplined version control
Interact with third party network service providers in a professional manner, ensuring consistent delivery of contracted SLA’s.
Contribute to the development of global, enterprise wide, network standards & solutions l Validate network architecture & plans meet the short and long term needs of the business
Continually assess and validate network infrastructure and services to meet Information
Monitor industry trends and identify opportunities for new technologies to improve performance, productivity and costs at VWR
Contribute positively in regular team meetings and project meetings when appropriate
Adapt to operate effectively with Avantor / VWR’s ways of working
Contribute positively to the generation and execution of technology roadmaps aligned to business needs.
Performs other duties as assigned.
University Degree and relevant job experience required
Under 3 years experience working with information technology, with emphasis on wide area and local area data networks
Experience in large network environments (more than 1,000 employees) required
Cisco Network certifications preferred
KNOWLEDGE SKILLS AND ABILITIES :
Excellent oral and written communication skills in English
Knowledge of WAN / LAN / Firewall / Wireless and Voice communications best practices
Knowledge of network routing protocols and their use in highly redundant environments l Detailed Layer 1 through 7 knowledge
Knowledge of traffic flow analysis
Packet analysis skills
Ability to multi-task and prioritize
Excellent collaboration skills
Strong Documentation skills
Flexible with working hours to accommodate standard change windows
Participates in on call rotations 1-2 weeks per month
Bridge builder with other internal IS teams
Acts professionally at all times with all internal & external customers and vendors
Vendor management skills a plus
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