Responsible for monitoring and improving collection performance on assigned portfolio of customers, including high volume customer calls, in a goal oriented collections department.
Manage customer accounts via collection software and strategic planning, enlisting the efforts of Sales / Marketing when necessary to accelerate the collection process
Communicate material issues and trends to in-market credit managers and / or other relevant parties.
Advanced language skills (written, reading and spoken) : English and Norwegian
Minimum of 2-3 years of relevant experience in collections / dispute management ( for the senior roles, no relevant past expereince needed for the junior ones
Experience in large multi-national organization is preferred
Familiarity with GetPAID collection software would represent an advantage
MyFlexBen Program a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform :
Private Pension Plan;
Learning and development opportunities (including foreign languages trainings);
Meal Vouchers & Gift Vouchers
Tourism Vouchers & Tourism offers in Romania;
Smart experience (Skydiving, Archery, Horse-riding, Lasertag, Escape Room, etc);
Transportation (Bus / Subway subscriptions, gas station cards etc)
Special offers vouchers & products (Children&Parents, Sport&Wellness, Telecom&IT, Fashion, Hobby, etc).
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.
With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.
Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency : You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.
Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.