Customer Support Representative with French
SYKES
Cluj, Romania
‎în urmă cu 21 ore

IDEAL CANDIDATE :

  • Fluent proficiency & comprehension in French & have a good understanding of English;
  • Experience in customer service oriented industry;
  • Experience with Microsoft Office products and various call centre support tools.
  • JOB RESPONSIBILITIES / BENEFITS :

  • Responding to inventory management inquiries;
  • Contacting lodging partners to resolve issues (questions, changes etc.);
  • Proactively call lodging partners to resolve any anticipated future issues;
  • Contacting guest based on requests received for lodging partners
  • Providing supplier self-service support and maintenance;
  • Maintaining strong vendor relations with a positive attitude and outgoing nature;
  • Adhering to defined procedures, standards and performance expectations.
  • IN EXCHANGE, WE WILL OFFER :

  • Professional development through training programs ->
  • modern technologies and customer management;
  • Exposure to a multicultural and multilingual environment;
  • Coaching opportunities;
  • Real possibilities of career development;
  • Attractive salary package and medical benefits;
  • A modern, dynamic and friendly working environment.
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