We are looking for Russian speakers to join our team!
On this role, you would be working for our client, MoneyGram , a top global money transfer company.
MoneyGram is a global provider of innovative money transfer and payment services, with approximately 350,000 agent locations in more than 200 countries and territories around thе world.
MoneyGram Ttransactions Customer Care Representatives will process inbound calls and e-mails from wire transfer customers or MoneyGram agents and will process transactions totaling tens of thousands of dollars every day.
The MoneyGram Transactions Customer Service Representative position is about :
processing inbound calls and e-mails from MoneyGram wire transfer customers and agents
processing money transfer transactions (domestic & international)
answering a wide range of inquiries
solving Customer service issues
properly escalating any issues to specific departments
What we expect :
Medium or Advаnced lеvel (B2 or C1) of Russian, medium (B2) lеvеl of English in written and oral
аvаilability for a full-time schedule, in rotating shifts, 5 dаys / wеek : Monday - Friday, 09 : 00 - 18 : 00
Working knowledge of bаsic PC operation
Great communication and interpersonal skills
Ability to quickly adapt to changing environment, team-player mindset
Decision-making & problem-solving skills
We offer :
Stable job - permanent labor contracts
Flexible schedule - rotating shifts and weekends
Tenure salary increases
Monthly meal tickets
Public transportation and gym subscriptions reimbursement
Monthly performance bonus
Great rewards for referring your friends : consistent bonuses and prizes
International career - regular training and international career opportunities
Multilingual exposure - improve your spoken and written language skills
Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
Community projects want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
Private medical insurance coverage we work with one of the best suppliers, Medlife Medical Center where you will benefit from a Professional Package
Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
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