Order Management Specialist
Honeywell
3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, Bucharest, BUCURESTI, 020339, Romania
5 zile în urmă

Join a team recognized for leadership, innovation and diversity

The future is what we make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

We have an opportunity for a Order Management Specialist in our Performance Material & Technologies (PMT) department in Bucharest.

Work as part of a successful Order Management Team (OMT) team responsible for delivering all aspects of Order Management administration.

Comply with business processes and controls to deliver best in class’ customer service and order management fulfilment.

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.

You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's.

You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc.

to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Order Management Specialist Key Responsibilities

  • Processing Returns
  • Customer Invoicing
  • Deliver Forecast Reports
  • Administrative Support
  • Order Processing
  • Updating Customer Accounts
  • Responsible for correct input in ERP
  • Tracking orders placed at the supplier
  • Solving issues related to wrong delivery, delays, rejected product returns
  • YOU MUST HAVE

  • University Degree
  • Previous experience in customer service environment
  • Advanced English
  • Good command of MS Office, previous experience working in Excel
  • Attention to detail
  • WE VALUE

  • Eager to learn and work in a changing and fast- growing environment
  • Customer and action oriented
  • Self-motivated withgood communication skills
  • Knowledge of ERP SAP
  • An ability to take initiative and work with limited direction
  • WE OFFER

  • A culture that fosters inclusion, diversity and innovation
  • Market specific training and ongoing personal development
  • Career growth opportunities
  • Experienced leaders to support your professional development
  • International work environment
  • Medical plan provided by Omniasig
  • Meal allowance
  • Budget for flexible benefit scheme which can be used for travel, sports, dental scheme, and others
  • If this is your dream role, then we'd love to hear from you.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.

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