Customer Operations Engineer
Netcentric
București, RO
acum 1 minut
source : jobs4it

Job DescriptionAre you ready to work side by side with future and present Adobe Experience Cloud clients from the pre-sales phase and onwards, with a clear focus on customer success and partnership of Netcentric and Adobe?

You will be guiding our clients through the setup of AEM and AC based digital marketing implementationsProposing adjustments to architecture and suggest improvements to processes for improving the DevOps cultural approach.

Working on infrastructure setups on-premise, in the cloud or managed services by Adobe. From the lowest level using ssh, configuration management and hypervisor related tools up to cloud infrastructure and CDN consoles.

Establish and maintain a trusted advisor position with the client and building state of the art simple solutions.Designing and implementing changes related to web infrastructure such as setting up environments, making needed adjustments for example to Apache configurations and configuring CDNs.

Coordinating client requests and interface between the development teams and operations teams where necessary.Documentation of client interaction, changes and various architectural components related to web infrastructure.

QualificationsDesired Skills and ExperienceEligibility to work within the EUStrong verbal and written English language skillsBeing able to work independently and coordinate with the teamPlanning and coordination of distributed team members and external suppliersProject planning skillsCustomer relationship management experienceService management experienceExperience with operating application servers and web servers in an enterprise environmentSignificant experience with the following technologies : LinuxShell scriptingDeployment automation toolsApache Web Server and Web applicationsCloud environments (AWS, Azure)A good understanding of networking, protocols and the webExperience with CDN (Content Delivery Networks)What makes us smile when looking at your profileAdministration of Adobe Experience Manager (AEM, formerly CQ)Configuration of Adobe Dispatcher module for ApacheAdministration of Adobe Campaign (AC)Experience working with CMS (Content Management Systems)Experience working with Java-

based applicationsExperience working with email marketing toolsVersion control using GITContinuous integration based on Jenkins and NexusRedHat or LPIC CertificationAWS CertificationACE CertificationITIL CertificationGerman or Spanish speakingAdditional InformationAt Netcentric you get : Centrally located office in Timpuri Noi with great fitout and standing desksFlexible working hours and possibility of home office, respecting project needsApple work equipmentCustomer base : large multinational companiesInternational and dynamic teamTravel to customers and other locations in alignment with project needsPrivate medical subscription2 days Onboarding in one of our NC Offices across EuropeOff-

site company events, including our annual company summitDaily delivered fresh fruitsA large variety of drinks (coffee, water, natural soft drinks) at the officeTraining, certification and conference attendance based on personal development goalsMicro Bonus system (bonus.

ly)Vacation : 22 days + December 24th and 31st + 1 additional day per calendar year in the company (maximum 30 days / year)Sick days : 3 per year (days you are sick, at home, but do not need to bring a doctors note)Referral bonusEveryone has a voice, we are a Holacracy organizationAnd much more...!

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