Junior Client Advisor with German
6 zile în urmă
source : Wizbii

what will you do

  • Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations
  • To be ready to answer to the client's or supplier s requirements in the professional manner by demonstrating and using of professional knowledge
  • To create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base
  • Proactively initiate follow-up calls
  • Solve problems largely by precedent with referral to detailed instructions / procedures
  • To ensure the continuous improvement of response time to complaints and queries
  • To have full scale knowledge and to be able to recommend the most appropriate solution for the customer and answer clients' questions regarding our services
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