Order to Cash - Senior Process Associate - English
Bucuresti, Romania
1 zi în urmă


  • Bill Patients for balances due, post time of service
  • Acquire appropriate physician documentation and patient or insurance authorizations as required to be paid
  • Processing credit notes and Perform all offline billing
  • Cash & Customer Management as Cash application
  • Maintain customer / payer master data and Handling unapplied cash :
  • Unapplied / unidentified payment investigation
  • Coordinating the collection activity, query resolution / dispute management :
  • Verbal & Written Communication with related departments.
  • Research issues, determine solutions, process outcomes in system
  • Managing dunning letters / collection letters :
  • Issuing, checking and sending dunning letters / Collection letters
  • Reading and learning the operating procedures, contributing to the development / improvement of the operating procedures
  • Reporting periodical / on the spot regarding the activity process indicators
  • Calling out of all unsolved / unclear issues to the team leader
  • Customer Credit
  • Extract customer credit data inputs
  • Set customer credit limits / monitor exposures / make sure product holds
  • Disputes and Engage with customers or third party payers
  • Research issues, identify solutions, process outcomes as Maintain AR Ledger and Maintain accruals and Maintain Bad Debt Reserves and Allowances
  • Prepare Account Receivables Reporting
  • Resolve any reconciling items between GL and subsidiary system
  • Qualifications we seek in you!

    Minimum qualifications

  • Accounting experience;
  • Language skills English C1;
  • University graduate (Economic profile is an advantage)
  • Similar work experience in similar fields;
  • Work experience with an ERP system (advantage);
  • Knowledge on : Oracle, SAP, European GAAP, IFRS;
  • Encouraged qualifications

  • Personal culture and client management expertise.
  • High motivation and ability to learn.
  • Ability to work under time pressure.
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional tranings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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