Lead Customer Experience Specialist with Dutch
Honeywell
3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, Bucharest, BUCURESTI, 020339, Romania
2 zile în urmă

Join a team recognized for leadership, innovation and diversity

The future is what we make it.

When you join Honeywell, you become a member of our global team ofthinkers, innovators, dreamers and doers who make the things that make thefuture.

That means changing the way wefly, fueling jets in an eco-friendly way, keeping buildings smart and safe andeven making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s whyall our employees enjoy access to dynamic career opportunities across differentfields and industries.

Are you ready to help us make the future?

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.

You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's.

You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc.

to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Responsibilities :

  • Processing Returns
  • Customer Invoicing
  • Deliver Forecast Reports
  • Administrative Support
  • Order Processing
  • Qualifications :

  • High School Diploma, or equivalent. Some experience in the field.
  • Technical knowledge specific to (stated field)
  • Good communication skills
  • Good administration skills
  • An ability to take initiative and work with limited direction
  • Dutch and English advanced skills
  • We offer

  • A culture that fosters inclusion, diversity and innovation
  • Market specific training and ongoing personal development
  • Career growth opportunities
  • Experienced leaders to support your professional development
  • International work environment
  • If this is your dream role, then we'd love tohear from you.

    We are an equal opportunity employer andvalue diversity at our company. We do not discriminate based on race, religion,color, national origin, gender, sexual orientation, age, marital status,veteran status, or disability status.

    We will ensure that individuals withdisabilities are provided reasonable accommodation to participate in the jobapplication or interview process, to perform crucial job functions, and toreceive other benefits and privileges of employment.

    Please contact us torequest accommodation.

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