With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.
Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of Order Management Process Associate
You will help in liaising with customers, distributors and agents in order to register their orders, perform checks and follow-
ups for a major international company.
Handling customer requests and Booking of Orders in the ERP system
Ensure resolution to customer requests
Transformation Happens Here
Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient
At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.
And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.
Daily monitoring the assigned orders and customer requests
Solving issues regarding damaged goods, shipment delayed, etc
Managing any issues, looking for solutions along with all the parties involved
Stable job offer - employment contract
Work in the multicultural environment
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)
Very good knowledge of German, min. C1
Communicative level of English
Good MS Office (especially MS Excel) knowledge
Analytical thinking and ability to learn fast
Personal culture and ability to deal with the client properly
High motivation and willingness to learn
Ability to work under time pressure
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.