Requisition ID : 273437
Work Area : Information Technology
Expected Travel : 0 - 10%
Career Status : Professional
Employment Type : Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done.
Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
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We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
IT Senior Support SAP Basis consultant
Summary & Role Information :
Nestlé has setup a transformation program called Journey to Cloud (J2C). A cornerstone of this transformation is to consume the entire SAP landscape as SaaS provided by SAP.
In order to provide the right level of service, it has been decided to build a new team within ECS. The ECS Nestlé Client Delivery Management will provide an E2E service, working dedicated for Nestlé and operating the entire Nestlé SAP landscape with more than 80 productive systems and several of the largest HANA-based systems (e.
g. 2x24TB ERP scale-out).
Within the CDM organization we set up the Technical Service Management (TSM) team that operates on all levels for standard operations.
In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments.
To achieve this a deep technical understanding of technologies and operation is required.
Key responsibilities and tasks :
Experience (Role Requirements) :
About the team :
Enterprise Cloud Services (ECS) is part of the Product Engineering board area and consists of SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS).
As private cloud managed services provider, HEC Delivery is offering a key aspect in the intelligent business transformation journey of our customers and by joining forces with CAS, we enter a new era of end-to-end service experience for our customers
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