do at Hogarth?
Primarily responsible for managing brands and leads all the extended teams needed for excellent service delivery : operations staff to deliver high quality, fully integrated plan executions & production excellence.
The Account Manager has a deep understanding of the category & brand challenges, turns business objectives into communications objectives and together with Account Director defines clear KPI’s for each brief.
Day to day contact with EMEA Client
Coordination between internal departments (Creative, Development, Audio Video, Studio, etc)
Overall planning, crisis management and resources management
Strive for better client and stakeholder relations
Manage jobs through specific production platforms
Handle all aspects of client campaigns from planning through to delivery
Manage and monitor timelines and deadlines, set realistic client expectations; proactively chase and interrogate delays
Escalate issues to the superior
Demonstrate clear understanding of brand and guidelines
Highlight and escalate quality control issues
Support the superior in supplying client management information and reporting
Reporting lines and key stakeholders :
This role reports to the Account Director.
You will work closely with Creative, Development, Broadcast and Print Studio teams.
Experience of working in a digital production role is essential, TV or Print is a plus
Demonstrable experience in managing global production projects
Prioritisation, time management and attention to detail
Resilience and ability to work under pressure
Strong interpersonal skills
Highly organised, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
Fluent oral and written English essential