Intern in Service Desk
Circle K Business Centre
Bucharest, Romania
5 zile în urmă
source : Just Join IT

IT Support (nice to have)

In Circle K Business Centre, in Warszawa, which is part of our global structures, we provide IT services for Circle K in Europe, US and Canada.

We have different functions here : Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in.

We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.

We are looking for positive and organized IT Support person to start or develop a career in our Service Desk Team , delivering quality with friendly attitude to Users from Poland, Russia, Ireland, Nordic and Baltic Countries

Primary Responsibilities :

  • Support users in daily operation issues
  • Register issues in ticketing system
  • Cooperation with 2nd and 3rd Line support teams
  • Proactive monitoring of applications and infrastructure
  • Document solutions into Knowledge Base articles to improve service delivery and quality
  • Support and troubleshoot enterprise applications, client server and web-based solutions
  • Connectivity and networking support and troubleshooting in complex, multi-site LAN / WAN environment
  • Qualifications :

  • Understanding of IT technology and support systems
  • Very good English, verbal and written is required
  • Ability to work independently
  • What do we offer?

  • Civil contract
  • Flexible schedule with possibility to study and work at the same time
  • Modern and convenient office that you can virtually visit here - https : / / goo.gl / maps / CLteHfYcdYMbdESq6
  • Trainings & possibility to develop skills in a wide international environment
  • When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status.

    Oppositely we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.

    Check who we are here : https : / / youtu.be / td-QGnNnvW0

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