Renewal & Conversion Specialist, Associate
Your impact :
PTC is in a major growth period and as such the Renewals Organization is undertaking many important changes to achieve the level of success they have always delivered.
As a result, the level of support needed has grown and the Renewal Specialist will play an important role in supporting the team.
The Renewal Specialist will partner with the Renewal Sales team to improve velocity, bridge gaps in process and strive to improve the overall experience for the sales team and PTC customers.
Your team :
The Renewal Specialists Team is a newly set up team, accountable for delivering consistent, high quality and efficient centralized services to the Renewal Sales Team at PTC.
Primary responsibilities include overseeing and providing guidance to the renewal sales specialists. Responsibilities include driving continuous improvement and efficiencies, aligned to the strategic goals of the Renewal Sales Team.
Engagement through cross-functional collaboration across PTC to improve service execution and processes to improve the effectiveness and efficiency of the sales team.
Preferred Skills and Knowledge :
Basic Qualifications :