Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.
Here, you’ll match your ingenuity with the latest technology to make incredible things.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
Every day is a process of growth, being responsible of :
Support the execution of transformation projects through the operational excellence agenda
Manage end to end cost to serve projects for clients
Collaborate with client / internal stakeholders to improve client processes and drive client value through operations maturity
Drive strategic quality plan at the operational level, defining and implementing strategic initiatives to ensure success in the deployment of operational excellence practices
Develop short and long range strategic business plans to align resources to meet future customer needs and drive superior operating results
Deploy quality plan at the operational level in conjunction with the operational excellence group to provide overall quality leadership to the site
Drive projects on processes to improve productivity and SLA performance
Reorient organizational focus on conventional detection and containment to focus on best-in-class prevention
Manage quality and lean six sigma strategy to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements
Drive rigorous metrics related to the balance score card to evaluate performance and drive reduction in variability / defects in critical business processes
Build relationship with other teams and corporate resources
Support continuous improvement efforts to meet and exceed customer requirements in a fast paced environment
Motivate, counsel and constructively deal with people at all levels to contribute to team goal and agenda
Skills that make your work successful :
Requires analysis and solving of moderately problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
Requires understanding of the strategic direction set by senior management as it relates to team goals.
Primary upward interaction is with direct supervisor or team leads. Generally interacts with peers and / or management levels at a client and / or within Accenture
Requires guidance when determining methods and procedures on new assignments.
Decisions often impact the team in which they reside and occasionally impact other teams
How we truly care :
Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.
Travel virtually around the globe, working in a diverse and multicultural environment.
Benefit from health insurance and support from a mental health therapist, to keep your life balanced.
Have fun while working, participating in internal company events, sports activities and community initiatives.
Save money doing the things you love, having access to different discounts on products and services.
If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.
Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.
For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!