Consultant (f/m) SAP CRM
MHP
Timisoara
5 zile în urmă

Tasks

  • Support on CRM on premise system. Good knowledge of CRM Processes
  • Implementation of small changes and ticketing part
  • Overall business understanding in regards to SAP CRM processes. Example : Lead Management, Opportunity Management, Complaint Management, Customer Set up
  • Error handling : identification, replication, testing, corrections and root cause analysis
  • Assistance in process analysis and development of targeted CRM processes
  • Translate business requirements into technical implementations
  • Customizing, Implementation of small changes (translations / workbench changes etc.)
  • CRM Data Quality tasks
  • Qualifications

  • Minimum 2-3 years experience
  • Must have : SAP CRM processes knowledge, Customizing, Implementation of small changes (translations / workbench changes etc.)
  • Nice-to-have : ABAP
  • Manipulate data with the use of programs such as Microsoft Excel
  • Highly detail oriented with a critical degree of accuracy regarding data entry and analysis
  • Good interpersonal and organizational skills
  • Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines
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