Description : TELUS International Europe is growing its English speaking Customer Support team! Become a part of a global Business Process Outsourcing (BPO) company that has over 20,000 team members around the world, including in Bulgaria, Romania, the United Kingdom, Canada, the United States, Central America and the Philippines.
As a Customer Support Agent you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness.
You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and strong brand to serve modern society.
You’ll be the face of some of the world’s top brands!Are you looking for a great career and a place to shine?Join our team! Requirements : Your profile : Ability to write and speak fluently, clearly and concisely in English and FrenchPrevious customer support experience is an advantageExcellent problem solving abilitiesEmpathetic and can communicate in a caring and friendly mannerStrong time Management skills and motivation to exceed expectationsEnjoy working in a fast paced environmentComfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new onesStrong team spirit with passion and drive to help users and deliver the best in customer service .
Offer : We offer : - Stable job - permanent labor contracts- Above average fixed salary, performance bonuses- Monthly meal tickets- Public transportation and gym subscriptions reimbursement, after trial period- Transportation vouchers for late shifts- International career - paid training and international career opportunities- Multilingual exposure - improve your spoken and written language skills- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design.
Enjoy our relax and play areas!- Community projects want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long- Private medical insurance coverage we work with one of the best suppliers, Medlife Medical Center where you will benefit from a Professional Package- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and moreIt’s different here! Check out our Facebook page!