Service Administrator with German
Napoca, RO
36 zile în urmă
source : Târgul de Cariere

Responsibilities :

  • Take ownership for customer orders received against quotations and verify them for accuracy;
  • Using technical information and qualification coming from the Service Engineers, produce simple / routine sales quotations (using templates) for spares, repairs, education and engineering services;
  • Open, maintain and close out all Field Engineering Reports once invoiced (where applicable);
  • Enter orders into the sales order processing systems ensuring all data is checked and accurate;
  • Ensure that the internal order is placed by the purchasing department;
  • Take ownership for factory repair and other service issues;
  • Liaise with Service team to inform about the status or possible challenges regarding received orders;
  • Maintain accurate and updated order logs;
  • Check data and assure that is correct according to local standards and Emerson Trade Compliance policy;
  • Follow and help improve existing work processes and procedures;
  • Other administrative tasks as required.
  • Requirements :

  • College / University Degree;
  • 1+ year experience in an Customer Service / Administrative role;
  • Previous experience as an Order Administrator is a plus;
  • Languages : German, English - high level;
  • PC skills : MS Office, Internet;
  • Knowledge and / or experience in using ERP / MRP systems is a plus;
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