Collections Officer with German
Accenture Romania
Timisoara, Romania
‎în urmă cu 17 ore
source : Top Language Jobs
  • Job Description - Follow strict company policies and procedures and deliver a consistent and professional level of service at all times;
  • Manage a collection portfolio through : - Collection calls, escalation and issue dunning letters to overdue accounts- Email communication-
  • Dispute resolution- Recommendations for credits / write-offs- Reconciliation- Participate in client and customer conference calls;
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments;
  • Responsible for regular forecasting and status reporting for portfolio;- Respond to all requests for accounts receivable information or analysis to the client;
  • Communicate and follow up effectively with sales dept regarding customer accounts on a timely basis;- Generate and distribute weekly / monthly AR reports;
  • Establish and maintain effective and cooperative working relationships with the involved departments. Carnival Corporation reimagines guest experiences with high-
  • touch tech. Read More Qualifications - Entry level;- University Degree in Economicsor Previous experience Client Service-

  • Fluency in English and German;- Attention to detail and the desire to take responsibility for assigned customers;- Good in dealing with numbers and information;
  • To be able to work in teams, under pressure and with strict deadlines;- Driven and enthusiastic personality;- Excel and Word skills and basic knowledge of economic terms (ie.
  • Invoice, VAT);- Ability to work in a team environment as well as individually;- Ability to learn multiple software applications.

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