Collections - Senior Process Associate - Italian
Bucuresti, Romania
1 zi în urmă


Collection of customer invoices and unauthorized deductions, maintenance of accounts receivables, reviewing and recommending block of account, supervising customer payment trends and partner concern of payment problems / issues.

Write-off management / processing, receivables reporting, resolution of unapplied customer payments, and communication of payment / financial issues with internal customers.

Build and maintain specific customer service measurements for assigned accounts, providing backup coverage for other Analysts and a detailed understanding of all business unit practices and procedures.


Minimum qualifications

Experience in Accounts Receivable / Accounting / Finance required

Language Spanish knowledge, level C1 is required

Reconciliation and cash application support

Credit policy / procedures knowledge and collections expertise required

Proficient in Microsoft Office programs; intermediate to advanced skills - required

Oracle preferred

Encouraged qualifications

Experience in Consumer Packaged Goods Industry - preferred.

High School diploma required.

Bachelor’s degree in Business, Finance, Accounting or related area preferred, or an equivalent combination of education and experience.

What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract

    Work in a multicultural and diverse environment with employees from over 30 countries

    Genpact supports professional trainings and great career development opportunities

    Free access to our award-winning learning platform

    Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

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