The Business analyst will create a business partnership that works cross functionally with other areas of the organization to maximize the effectiveness of the Renewals Sales Team, through data analysis and reporting.
This position requires solid business partnering skills and ability to work at different levels of the organization, as well as strong analytical skills and ability to communicate effectively complex information.
The Customer Success Operations organization provides operational leadership and support to Customer Success Management , Field Services, Renewals , Cloud Services and other Business Units.
Your Day-to-Day activity :
Support the planning and forecasting activities both for bookings and revenue
Provide metrics and analysis to monitor sales performance and identify risks and opportunities
Support renewals sales management in activities related to quota deployment, sales compensation, sales productivity, territory design and process improvement
Coordinate sales training and enablement activities
Work closely with IT and Business Systems to ensure systems adequately support key business processes
Manage the close process in collaboration with peers in the Finance and Order Management
Play an active part in cross functional projects aimed at transforming the business
Be the independent and equal voice of Operations to the field and the LOBs as part of a matrixed organization.
Bachelor Degree in Business
4+ years work experience in Sales Operations or supporting a fast-paced sales team
Fluent English speaker
Proficiency with Microsoft Excel and PowerPoint
Excellent analytical, written and presentation skills
Customer focus and action oriented, proactive Self-Starter mindset
Highly organized with the ability to manage diverse functions, requests, and deliverables
Have a passion for the diverse workings of a large scale software business
Comfort in working for a rapidly changing organization.