Join a team recognized for leadership, innovation and diversity
The C2C (Credit to Collections) Leader will manage various processes under the C2C umbrella including collection of AR, dispute resolution, coordination with credit risk management and partnership with Customer Service.
He / she will be responsible for ownership for the implementation of Credit and Collections system and process strategies, support working capital initiatives, policies, processes and projects.
Owner of global Honeywell Accounts Receivable Annual Operating Plan and AR reporting duties. Review results, compare with Plan & Estimate, explain variations.
Supervise the Allowance for Doubtful Account (AFDA) provision. Ensure compliance on policies & procedures. Conducts periodic A / R reviews with Senior finance and Business Management.
He / she will identify key processes gaps in Order to Cash process, propose solution and partner with business to improve collections cycle time.
Identify key automation areas, in order to improve productivity and controls.
This position will assume a role leading special projects including ERP upgrades for the C2C module (FSCM) and related software, integrating new acquisitions.
Responsible for ensuring key functional metrics are achieved, serve as second escalation point for unresolved issues. Contact and build relationships with key Customers, upon necessity, to perform resolution of major disputes issues.
Lead the collection team meetings and overall MOS. Interfaces with a variety of functional in the business related to customer disputes and root cause resolution.
Liaise with Cash Application leader to ensure respect of Controlling requirements, serve as escalation point for any issues involving both AR Accounting and Credit & Collection teams.
Finally, this role will be expected to work with corporate to define and manage Key Metrics (Past Due, Collection cycle time, cash forecast accuracy, and other metrics) to ensure consistency, commitments and targets.
YOU MUST HAVE
Bachelor Degree in Finance and / or Accounting and / or Economics
5-10 years of credit or collections experience
Proven leadership and operational management successes
Excellent oral and written communication skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
High level knowledge of collections and receivable process
Goal oriented, with excellent organizational skills & the ability to handle multiple tasks. Proven ability on root cause analysis
Strong PC skills including Excel, and experience with other Microsoft Office products : Access, Word, PowerPoint, Outlook, etc.
Knowledge of IT system automation applications opportunities & databases / ERPs like SAP
Strong problem solving, interpersonal, and financial analysis skills.
Strong collaborative skills, positive attitude, high energy, results orientation
Proven ability to build relationships and networks across multiple organizations
Strategic thinking, problem solving, decision making and ability to identify key findings & implications
Exceptional ability to effectively articulate and communicate complex ideas and concepts
Demonstrate negotiating and influencing skills
Ability to manage global team organization to achieve on time completion of goals