Role purpose :
2nd Line Operations of Fixed Networks in a multi-vendor environment.
Perform data configuration, software rollout and support integration activities with planning and delivery functions.
In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults.
Key accountabilities and decision ownership
Execute work orders for network developing related to fixed data technologies, according to the procedures in place.
Perform the impact and risk evaluations of the work orders execution.
Schedule the configuration changes activities and correlate them with other time concurrent activities.
Participate as resource in specific projects, in order to assure projects evaluation, their proper implementation , acceptance and handover to Operations department;
Participate to the relevant training sessions according to business needs; share knowledge within the team.
Core competencies, knowledge and experience
DSLAM technologies, Metro Ethernet, BRAS, Router / Switch configuration, ATM, IP-MPLS
Experience in working with Network Management System and Tools (Remedy, U2000, Spectrum, NetManager)
Team player, good analytical skills, willing to learn fast in order to increase job related competences, resistant to stress factors environment (short deadlines, concurrent activities, prioritization decision)
Languages : good knowledge of English language (spoken and written), basic knowledge of German language is a plus.
Must have technical / professional qualifications :
University degree : faculty of Electronics , Telecommunications and Information Technology
1-2 years previous experience in Telecom is adviced.