Assistant Manager – Social Media Research
Genpact
Bucuresti, Romania
6 zile în urmă

Responsibilities

  • Client management and servicing. Understand client's ask and research objectives and deliver a high-quality research output, meeting client's need
  • Manage multiple client accounts
  • Manage a team of 7-10 analysts
  • Analyze and interpret data using a variety of social media tools, secondary research, digital analytics platforms, and other related tools
  • Convert data into actionable insights
  • Use story boarding techniques to create reports on PowerPoint
  • Create and visualize analysis concepts and models in the report
  • Come to clear conclusions, implications, and recommendations on the way forward
  • Ensure accuracy and attention to detail in all phases of the research process
  • Ensure project timelines are met
  • Work with clients to understand their business and research objectives
  • Ensure the client's research / business questions are answered effectively, and to their satisfaction
  • Lead a project team to ensure team members perform to their best potential, and move up the learning curve
  • Drive and support Genpact’s transformation towards more automation, and analytics
  • Internal stakeholder management
  • Qualifications we seek in you!

    Minimum Qualifications

  • Graduate degree (any), followed by MBA
  • Experience in market research methodologies and techniques
  • Excellent MS Office skills (Advanced Excel, PowerPoint, Word)
  • Excellent business writing and communication skills
  • Ability to effectively lead, manage, and mentor a project team
  • Knowledge about social and digital media research & analytics
  • Strong analytical and critical thinking skills
  • Ability to generate insights and inferences from facts / data
  • Ability to analyze, organize and integrate large amounts information into clear concise presentations
  • Preferred qualifications

  • Understanding of the pharmaceutical, CPG and retail industry
  • Experience working with popular social media monitoring tools or management tools
  • Experience in other visualization tools such as power BI
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities.
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
  • Raportați această lucrare
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