Core PS Technical Authority Expert
Ericsson
Bucharest, Bucharest, Romania
3 zile în urmă

Our Exciting Opportunity

This Job Role is responsible for the coordination, management, and execution of proactive and reactive maintenance activities that require a higher level of support than the one offered by the 1st Level Operations.

This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels!

You will

  • Develop & maintain solutions based on automation use case candidates.
  • Investigate the possible source of problems for the automation components
  • Improve and drive recovery processes
  • Provide domain expertise to automation and analytics team to support analytics and automation use cases
  • Develop, maintain & improve automated Service Delivery methodologies.
  • Perform trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
  • Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are accurately implemented without causing any negative impact on the availability of the service
  • To be successful in the role you must have

  • Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
  • Solid understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G. High-level Core Network knowledge PS : SGSN-MME, EPG, DSC, IP works, PCRF, vSAPC, WMG, DEA, AMF, SMF / UPF
  • Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services
  • KPI formulae, KPI degradation, and KPI troubleshooting
  • Analytical and synthesis capabilities
  • Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment’s
  • Good understanding of Machine Learning, Artificial Intelligence & Cloud technologies
  • Solid grasp of Scripting
  • Detailed knowledge of Services and customer segmentation
  • Core and access network performance / configuration parameters and their interpretation and usage.
  • Experience in Automation as is a strategic necessity, take ownership to deliver services that our customers value and will promote
  • Benefits :

  • 25 vacation days / year;
  • Medical & life insurance;
  • Career plan mentoring;
  • Referral bonuses for recommending your friends to work at Ericsson;
  • Flexible benefits from your favorite brands available on flexible benefits portal;
  • Gym subscription (available in flex benefits together with a series of other options);
  • Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile-enabled);
  • In case of travel, daily allowance, transport, and accommodation will be paid by the company.
  • Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.
  • What s in it for you?

    With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism, and Perseverance.

    Ericsson is very passionate about learning and development, supports mobility, and has flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change.

    We also offer some awesome benefits, outstanding career development, and training programs to provide an empowered career in a connected world.

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