Logistics Team Manager
Mission of the position
Reporting directly to the Logistics Service Line Manager of a Center of Expertise and Shared Service. The Team Manager ensures the efficiency of the support activities provided by the team for Logistics activities :
by guaranteeing the compliance in terms of performance indicators (deadline, quality, cost etc.);
by contributing to the continuous improvement of processes, methods, tools;
by promoting the deployment of best practices, simplification and standardization;
by developing the professional expertise among the team members.
Resource and organizational management :
Defines and sets up the organization and resources needed to conduct the daily activities for his / her team;
Anticipates evolution (workload, projects) and adjusts the existing organization;
Assesses the skills of each team member. Ensures that each person has the tools, knowledge and help needed to reach their objectives;
Draws up the annual development plan for his / her team and the training plan for new comers.
Team performance coordination :
Communicates to the team the objectives defined in the operational perimeter;
Defines the annual plan for his / her team in line with the SLA agreement and the annual plan for the Service line;
Coordinates and monitors the implementation of the annual plan for his / her team;
Coordinates the communication between the Shared Service and the countries in his / her scope;
Monitors and measures process performance by using Michelin's methodology.
Ensures the quality of Logistic processes :
Within his / her scope, ensures that the quality of Logistic Processes is respected;
Ensures good relations between the members of his / her team and partners;
Ensures that the relations with the suppliers are conducted in compliance with the Michelin Purchasing and Logistic principles;
Monitors the claims, records and treats them and inform the customers;
Participates actively in defining and implementing the progress plans at the Service Line level.
2 years experience in management of activities like : logistic, purchasing, procurement, supply chain, customer service
Previous experience in management Logistics services is an advantage
2 years of people management experience (15-20 people)
Good communication skills
Proactive, with initiative
Good knowledge of English and French is mandatory (B2+)
What we offer :
Flexible work schedule and the possibility to work from home;
Meal vouchers and lunch discount;
Partial deduction of holiday and public transport costs;
Gym subscription at a preferential price.