Technology Lead - Release Manager - Romania
Infosys BPM
Bucharest
6 zile în urmă

Role Release Manager

Technology IT Service Management, ServiceNow

Location Bucharest

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together.

Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Roles and Responsibilities :

  • Plan and coordinate the new release building, distribution, and implementation across the Towers. Manage enterprise release calendar and ensure release are slotted as per priority and urgency.
  • Ensure Release process compliance across towers

  • Plan and coordinate the new release building, distribution, and implementation
  • Review Forward Schedule of Changes to identify RFCs that goes as input for preparation of Release Schedule
  • Create Release Schedule, Release Deployment Plan in coordination with Release Team and collect Testing Plans, Back Out Plan from respective teams
  • Create and Update Release Plans as and when required.
  • Ensure that the build and test environments are always consistent with the CMDB
  • Measure and analyze KPIs for effective Release Management
  • Provide management information and Release Management process reports
  • Forms a release team to manage the many required activities (selects team members and assigns team roles and responsibilities).
  • Facilitates team communication to ensure that releases are implemented according to schedule.
  • Skills / Competencies

  • Strong ITSM experience with large Clients
  • Able to drive the quality and innovation initiatives
  • Excellent communication skills
  • ITIL Certified
  • Preferred

  • ServiceNow Awareness
  • Educational Qualifications :

  • Bachelors or master’s degree level or equivalent
  • Why Infosys

    Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.

    With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

    We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

    Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

    To learn more about Infosys and see our ideas in action please visit us at

    All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees.

    Infosys is proud to be an equal opportunity employer.

    Romania

    State / Region / Province

    Skillset

    Technology Infra ToolAdministration-ITSM ServiceNow

    IL Romania

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