Microsoft Teams Engineer with French
Microsoft
Timisoara, Timis, Romania
‎în urmă cu 11 ore

This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.

The FastTrack Microsoft 365 team is looking for a thoughtful, analytical and highly energized FastTrack Engineer to join a new team that will be responsible for delivering onboarding Microsoft 365.

The FastTrack Engineer should be a recognized technical expert who is interested in running complex operations across multiple countries, interested in coaching and mentoring others, able to analyze complex technical and non-technical data to understand challenges and opportunities and to drive results through their impact on others.

The FastTrack Engineer is also responsible for the technical aspects of onboarding customers which includes providing proactive guidance and remediation assistance.

The FastTrack Engineer will have to work with Microsoft 365 customers, assess their environment, network and software to identify the actions needed for a smooth migration to the cloud, to define and execute a remediation plan together with the customer’s IT staff as well as coach and mentor other FastTrack engineers on assisting Microsoft customers.

You are responsible for executing the delivery of the customer Onboarding Experience for Microsoft 365 while utilizing the company’s IP and assets across partners, Microsoft Enterprise services engineering and support teams, the Microsoft field sales organizations.

Your key business metrics will be :

  • Customer Onboarding for Microsoft Teams
  • Reducing time cost to Onboard
  • Help customers with challenging deployments.
  • Customer obsession.
  • Responsibilities

    Your specific responsibilities will include :

  • Demonstrate aspects of the technical and business solution to customers for Microsoft Teams including Voice and Video features, collaboration and Call Quality.
  • Document and share technical best practices and insights with the internal teams.
  • Qualifications

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