Collection Specialist with Norwegian/Swedish
emerson
Napoca, Cluj, Cluj, Romania
‎în urmă cu 2 ore

Overview

Reporting to the Dept. Supervisor, you will assist in the management of Accounts Receivable, ensuring that you provide the most effective and efficient support to the business.

In more detail, you will be involved in the Accounts Receivable activity for the area, maximizing cash flow through the timely and effective collection of trade debts.

You will play a key part in process improvement, dispute management and overdue debt reduction initiatives for your area.

Job Responsibilities

  • Collection of amounts due to Emerson on assigned accounts receivable ledgers in accordance with the departmental and company targets
  • Highlight any concerns / potential bad debts to the Supervisor in a timely manner
  • Ensure best practice in Accounts Receivable is promoted and employed at all times across the area
  • Timely release and resolution of issues relating to all held orders to maximize sales
  • Provide 1st line resolution for customer discrepancies and escalate accordingly using the designated process
  • High level of cross-functional engagement to drive timely resolution of disputes
  • Responsible for adherence and support of company policies and procedures
  • Any other duties as deemed appropriate by Supervisor
  • Qualifications & Experience

  • Around three years of collections experience
  • Degree qualification
  • English - Fluency to speak, read and write
  • Norwegian or Swedish - Fluency to speak, read and write
  • Competencies

  • Effective communication
  • Action-oriented
  • Drives results
  • Manages ambiguity
  • Being resilient
  • Instills trust
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