Credit & Collections Analyst
Kellogg Company
Bucharest, RO
6 zile în urmă

Description :

Are you dynamic, a keen innovator, a trend setter, or a disruptive thinker? Then Kellogg Europe is the place for you because at Kellogg’s we focus on agility, growth and innovation.

Our Finance team is looking for an Invoice to Cash Associate which is responsible for performing work activities included in the Invoice to Cash (ITC) process for the Kellogg organization, in support of the Global Business Services strategic objectives.


The ITC Associates handling collections may perform some or all of the work activities below :

Customers and Operations

  • Serve as ITC point of contact for assigned customers and sales
  • Maintain a full understanding of customers’ strategies, policies, and key personnel, as well as Kellogg’s terms of sale, internal policies, and key personnel.
  • Where culturally acceptable, proactive chasing to the Customers to ensure invoice reception and the payment is in progress.
  • Manage and resolve collection of aged receivables for assigned customers.
  • Manage invalid deductions that require direct customer / sales / customer service contact orchestrating discussions between internal Sales and external buyers to maximize results / cash flow.
  • Ensure complete customer documentation is received relating to deductions and payments
  • Facilitate ITC problem resolution including order holds and releases
  • Participate in sales trade strategy discussions
  • Maintain a constant focus on achieving and surpassing established metrics
  • Capability-Building and Innovation

  • Build individual skills and capabilities through learning opportunities such as training courses and on-the-job training;
  • strive to be a process champion or expert

  • Support implementation of improvements for process efficiency, quality and control KPIs
  • Work on special projects and continuous improvement initiatives; identify opportunities to make the processes more effective
  • Participate in pilots or service rehearsals before major changes are implemented; conduct system testing for technology upgrades


  • University Degree or equivalent
  • Fluency in English plus languages relevant to the assigned customers
  • Customer relationship management experience
  • Computer skills, including experience with ERP systems and MS Office
  • Strong knowledge of the Invoice to Cash Process
  • Excellent verbal and written communication skills
  • Deep analytical and problem solving skills
  • Preferred

  • Experience working in a shared services, process driven or service center environment
  • Expertise in Order-to-Cash function including best practices, technologies, processes, procedures and tools
  • Experience working for a multinational organization and working with colleagues internationally
  • Processed and Packaged foods industry experience
  • Growing and nurturing the world starts with our employees, which is why our tailor-made career growth programmes are just what you need to set yourself for success.

    With our extensive benefits package including flexible working, which enables you to take control of your work / life balance, we really have our people at the heart of our organisation.

    We strive to create a world where people are not just fed but fulfilled and a workplace where everyone can voice their opinions and are empowered to be their true selves.

    It’s each and everyone’s unique flavour that make up Kellogg’s recipe for success and the diversity of ideas, experiences and beliefs that fuel our future ready momentum and embolden our make it happen culture.

    Please note that we will only accept applications that are made to us via our Careers site. If you experience any difficulty when applying, please contact european.recruitment

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