Support Specialist LV2
TRENCADIS
Bucuresti, Bucuresti, Romania
3 zile în urmă

Salary 3.500 - 5.000 RON net per month

Requirements :

  • Must have experience and technical knowledge
  • Demonstrated 2+ years Help Desk / Service Desk experience

    Demonstrated technical skill related to typical desktop computing and applications including Microsoft Office, Remote Desktop.

    Experience with Active Directory and Windows Group Policy

    Experience in Application Management L2 and Deployment in last 1 year.

    Bachleor-Computer Science, Automation

    Responsibilities :

  • Provide technical support for platforms, applications and services
  • Ensure that the KPI's are maintained according to the existing Service Level Agreement

    Correct faults and provide resolution of complex problem tickets

    Perform PC and network troubleshooting and upgrades

    Network support and troubleshooting

    Perform network analysis and capacity planning

    Contribute to the administration of network backup and disaster recovery

    Provide support in performance monitoring, reporting, problem identification, management, and resolution.

    Technologies :

  • Active Directory
  • More :

    Trencadis is a fast-growing company with international recognition, being mentioned in FT 1000 2021 Europe’s Fastest Growing Companies.

    Here Trencadis you will find a team of specialists who have the curiosity and passion for technology in their DNA.

    Trencadis benefits pack

    Salary benefits according to performance

    Non Salary benefits : extra holidays

    Nice working environment

    Work from home

    Professional development opportunities

    Private medical subscription

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