Engineer 1st Line
Vodafone Limited
5 zile în urmă

Be a member ofa fast growing international organization! Vodafone Shared Services Europe ispart of the Vodafone Group and operates in two EU countries as a commercial HUBfor Vodafone activities all around the world with almost 3000 colleagues.

The Bucharest based center startedits operation in 2014. Now it serves as a center for excellence in Technology,Customer Service, Fraud, Security Services and Finance hub.

Our Technologydepartment is focused on Enterprise Product and Services, Infrastructure Management,Applications Operations and Customer Service Desk.

Using state of the art technologies,we are offering hi-tech solutions to Vodafone clients in 6 European markets.

The Budapest based center startedits operation in 2007. Now it serves as a Financial, Enterprise, BusinessIntelligence, HR and Sourcing HUB, continuously focusing on supporting andimproving processes in 29 countries and offering solutions to 150+ VodafoneEnterprise Customers.

Join us in Romania and in Hungaryand be part of our global team, supporting Vodafone clients around the world.

Your day to day :

1st Line Operations of Vodafone Network in amulti-vendor environment. Monitors and maintains Vodafone Network, dispatchesfield and 2nd line personnel, performs periodically reports and follow up inorder to reach the agreed Network and NOC KPI’s.

With these activities you will have a great impact onour business :

  • 24h / 7daysmonitoring of the Vodafone Network (RAN, Core, VAS, Fixed), using umbrellafault management systems and specific NMS’s;
  • Escalatescomplex technical problems to 2nd Line Operations in order to solve incidentsas soon as possible;
  • Dispatchesfield engineers and contractors, in case of incidents that need local supportand follow up the issue until it is solved;
  • Providesnotifications related to network outages to the management team and trigger theIncident Manager to coordinate the activities to solve the outages;
  • Participatesat internal and external training sessions in order to permanently improve his / hertechnical skills.
  • With these skillsyou are a great candidate :

  • University degree : faculty of Electronics,Telecommunications, Information Technology;
  • 1-2 years of experience in Operations andMaintenance activities.
  • Knowledge of telecommunication services andtechnologies (GSM, UMTS, LTE, IP, PDH, SDH, DWDM);
  • Capable tounderstand and to work with different Windows applications (WEB - based);
  • Goodcommunication skills;
  • Team workingoriented;
  • Speaks English,nice to have German
  • Sounds like the perfect job? We’ve goteven more to offer :

    Medical anddental services

    Life insurance

    Dedicatedemployee phone subscription

    Special discounts for gyms and retailers

    Annual CompanyBonus

    OngoingEducation we continuously invest in you toensure you have everything needed to excel on the job and enhance your skills

    You get to workwith tried and trusted web-technology

    Getting in onthe ground floor of and technologychanging company

    FlexibleVacation Take time off when you need it, wetrust you

    Thefuture is exciting. Ready?

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