Customer Service Agent
BrickBrands
Bucharest, Bucharest, Romania
‎în urmă cu 16 ore
Job Description

Summary of the Position

The Customer Service Agent’s role is to act as a liaison for the management team and its customers. Gaining experience in managing customers' queries and concerns in a professional manner through constant communication.

You will...

  • Respond to potential customers by providing accurate information about our products and services
  • Send follow-up emails/messages to the customers regarding their concerns
  • Solve customer problems in a professional and timely manner
  • Raise potential concerns during the shift and communicate with the team for the proceeding steps

Qualifications

If you have...

  • A High School Diploma or equivalent
  • Excellent English communication skills in both written and oral. Additional languages are a plus!
  • General knowledge and interest in various social media platforms
  • Experience in customer service or community management is a plus
  • A good working home environment that has a stable internet connection
  • A personal desktop/laptop with a working webcam
  • The ability to work an 8-hour shift, on a rotating schedule, and flexible to work on weekend


Additional Information

Perks & Benefits

  • Remote position
  • Great opportunities to be creative, learn and build your career
  • Offers competitive compensation based on location market rates
  • Opportunity to work with some of the world’s coolest and most innovative brands 

Interested to be a part of our global team? Please fill out your application and send us your resume in English.

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