Support Operator with English for Coach /Minibus transfers
Roen Connection SRL
Romania
33 zile în urmă
source : EJOBS GROUP

Candidatul ideal

  • Proficiency in English, both written and spoken
  • Good telephone manner with a clear voice
  • Typing ability with accuracy
  • Excellent customer service skills
  • Previous work experience in customer service is a plus
  • Ability to prioritize tasks and work well under pressure
  • Excellent time management
  • Ability to work under own initiative - MUST have an 'eye' for detail
  • Proficient in MS Office
  • Persuasive and confident individual who can adapt to different circumstances;
  • Descrierea jobului

  • Answering phones / emails with price quotations and inputting information into an online data dispatch system
  • Be able to provide quotes / make reservations for coach / minibus transfers , tours in London
  • Inputting journey details from E-mail bookings into an online data dispatch system
  • Maintaining a good collaboration with company's partners : travel agencies, tour operators
  • Booking appointments, liaising with clients in all associated tasks
  • Operating the booking system effectively
  • Dealing with customer queries : by email, phone
  • Be able to handle the situation at all times and act accordingly
  • Benefits :

  • a good salary package
  • a young team
  • bonuses on performance
  • relaxed working atmosphere where you can develop your English communication skills
  • the possibility of a fast growth within the company
  • training on the job
  • sponsored sports activities / teambuilding activities
  • Other specifications : the working program is 5 days a week, but your 2 days off might not be in weekend; The working program : 2 shifts-

    morning and afternoon shift.

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